Recently bought a new Audi from Kaitlynn Van Alst at Legend Massapequa. I bought my Audi because of the positive sales experience with Kaitlynn. She was very customer focused and went out of her way to make the deal. Kaitlynn made sure all the details were handled correctly and made the transaction right...she knew her customer's expectations and had great rapport building skills! She delivered on her promises...followed up on getting the car that I wanted from another dealer and made sure I was comfortable with all the features before driving my new car! Kaitlynn is a pleasure to work with...smart, no-nonsense and her goal is high customer satisfaction. She made the buying process easy...never felt pressured. Thank you again Kaitlynn for making my Audi decision a positive one!! Continued success to you!
Highy Satisfied, my porsche 964 is serviced here. Honest and skilled Workshop!
All staff are friendly, caring and professional ! As a customer I am comfortable with this dealership ! They go out of there way to ensure your well taken care of in a fair way !
In and out in the time I was told. A car wash and dressed tires were a nice surprise! Cathleen was a pleasure to work with as well.
I purchased my VW Golf from this location a few years ago. The dealership was honest and willing to work with me on my purchase - no pushy, “hard sell” tactics- they were great. The Customer Service and Repairs Dept. is excellent - friendly, honest, and delivers what they promise in a timely manner. This is the best dealership/ repair service I have dealt with by far! Gio and Cathy in the Service Dept are professional, helpful and friendly and make the experience very pleasant whenever I need a repair or inspection for my vehicle. Michael Paskoff was a pleasure to work with in purchasing my vehicle. My family has now purchased 4 VW vehicles from this dealership. A great team all-around!
We went looking for cars to get an idea of what we wanted and how much they were. We met Kaitlynn and she was so friendly and helpful and got us into a new Audi at a great price. She even introduced us to David, the finance manager, to answer a few questions and before we knew it we were buying a beautiful new car that we didn’t think we could afford. Thank you so much for your help.
A little hard to get a hold of the service writer, but otherwise very easy experience. Final price was as quoted in estimate, even a complimentary shuttle service.
Good shop. Service manager is great. Been going here for 15yrs servicing my cars. Never had an issue with the repairs they wouldn’t promptly rectify.
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